Ngaphakathi kobubanzi obubanzi be izinkampani zamaphasela, i-GLS igqama ngomsebenzi wayo kanye nekhwalithi. Kodwa-ke, kunezikhathi lapho udinga ukuxhumana nesevisi yamakhasimende ye-GLS futhi kuhle ukuthi ube nezindlela ezahlukene zokuxhumana ngaso sonke isikhathi.
Kulesi sihloko sihlola ezinye izindlela ezahlukene xazulula ukungabaza futhi ubuze ithimba lesevisi yamakhasimende le-GLS. Kuyinqubo elula futhi kuye ngobunkimbinkimbi bendaba, kunezindlela ezinesikhathi eside noma esifushane sokulinda ukuze kuphendulwe. Kodwa uma kukhulunywa ngenkonzo yamakhasimende, imizamo yokuxhumana nenkampani ayishiywa ingaphendulwanga.
Xhumana nesevisi yamakhasimende ye-GLS ngocingo
Esinye sezixazululo zokuqala ze-a impendulo engokoqobo evela ku-GLS ukushayela isevisi yamakhasimende ngocingo. Uma unemibuzo noma izinkinga mayelana nesevisi yokuthumela, labo abaphethe ukukuqondisa ngocingo bangaba inketho yokuqala eqondile nesheshayo.
Nakuba ukulandelela iphakheji kwenziwa ngewebhusayithi, ngezinye izikhathi kuyadingeka ukukhuluma nomuntu ongokwenyama. Ukuthi kungenxa yokuthi akubanga khona izindaba mayelana nephakheji lakho, noma ngenxa yokuthi lifike lisesimweni esibi, ukushayela isevisi yamakhasimende ye-GLS kungaxazulula imibuzo eminingi. Inkampani yamaphasela inenombolo yocingo eyodwa lapho zonke izingcingo ziphathwa ngayo.
Inombolo ithi 902 113 300 futhi ivulwa kusukela ngoMsombuluko kuya kuLwesihlanu kusukela ngo-9 ekuseni kuya ku-14 ntambama futhi kusukela ngo-16 ntambama kuya ku-19 p.m.. Lena inombolo enamanani akhethekile. Enye indlela ukuzama inombolo yamahhala ethi 913 273 233 ethintana namahhovisi amaphakathi eMadrid. Kulokhu, okufanele ukwenze ukushayela futhi ulinde le ndawo ukuthi ikudlulisele emnyangweni ohambisanayo kuye ngohlobo lwesikhalazo noma umbuzo.
Uma kwenzeka lo mzila ungasebenzi, kunezinombolo ezithile zocingo i-GLS enazo zamahhovisi kwezinye izifundazwe namadolobha amakhulu kulo lonke elaseSpain. Uhlu oluphelele lwalamafoni lumi kanje:
• Madrid: 914850830
• Barcelona: 935920017
• I-Valencia: 961344438
• Seville: 955189001
• IBilbao: 946421933
• I-Vigo: 986094666
• I-Malaga: 951212188
• I-Alicante: 965685426
• Zaragoza: 976919391
• I-Tarragona: 942093131
• I-Badajoz: 924272162
• I-Merida: 924372517
• I-Salamanca: 923138477
• I-León: 987273204
Ukugxekwa kwenkonzo yamakhasimende ye-GLS ngocingo
Maqondana ne- Isevisi yocingo ye-GLS, kubalulekile ukusho ukuthi kukhona ukugxeka okuqinile ezinkundleni ezahlukene ezizungeze i-Intanethi. Ukubuyekezwa okuningi kumawebhusayithi okugxile embonweni mayelana nezinsizakalo kubonisa ukuthi i-GLS inezimpendulo ezingezona ezomsebenzi. Isibonelo, isibuyekezo sango-2023 sibonise ukuthi ihhovisi laseMadrid livumela ifoni ikhale unomphela kuze kube yilapho umsebenzisi egcina ngokuyeka. Abanye babonisa ukuthi ngemva komlayezo wocingo oqoshiwe, ukuxhumana kunqanyulwa ngokuqondile.
Enye ye ukugxekwa okunamandla okuvela emphakathini ukuthi i-GLS iyaqhubeka nokuba nenani elikhethekile lentengo engu-902 njengoba inombolo yayo eyinhloko Yezokuvikela Abathengi isivele yasigxeka lesi sinqumo ngo-2021 futhi kwaba nesikhalazo ngoMeyi walowo nyaka, ku-General Directorate of Consumer Affairs yoMnyango Wezabathengi. Kuphinde kwaba nezikhalo phambi kweziphathimandla ezivikela abathengi eziyi-17 ezivela emiphakathini ehlukene ezimele.
Xhumana nesevisi yamakhasimende ye-GLS ngamanethiwekhi omphakathi
Enye indlela etholakala ngezinye izikhathi izimpendulo ezisheshayo ukusebenzisa amanethiwekhi omphakathi. I-GLS ikhona ezinhlelweni zokusebenza eziyinhloko. Ungaxhumana nabo nge-Facebook, X noma Instagram futhi ushiye imibuzo yakho lapho. Kungcono ukubuza ngemiyalezo eqondile. Uma ushiya umlayezo odongeni noma emazwaneni kokuthunyelwe, ungadalula imininingwane yakho kubaduni noma abasebenzisi abanonya.
Ezinkundleni zokuxhumana Imibuzo nemibuzo eya kwamakhasimende ingenziwa kusukela ngoMsombuluko kuya ngeSonto kusukela ngo-9 ekuseni kuya ku-18 p.m.. Nakuba amanye ama-akhawunti engenazo izibuyekezo ezivamile, iqiniso liwukuthi ithimba lesevisi yezokuxhumana lisebenza ngokushesha. Mhlawumbe kulapho izimpendulo nezinkomba zivela khona kwasekuqaleni ezimeni ezithile ezihlobene nokuthunyelwa noma amaphakheji afika nge-GLS.
Uma wenza i ukubonisana ngemva kwamahora, kuzodingeka ulinde kuze kube usuku olulandelayo ukuze uthole impendulo. Ngokuvamile, izikhalazo eziphathelene nesevisi yamakhasimende okwabelwana ngazo ku-inthanethi azigxilile ezinkundleni zokuxhumana, kodwa kusevisi yocingo.
Uma une-akhawunti yekhasimende ene-GLS, ungafinyelela othintana naye ngqo wesevisi yekhasimende kusuka ku-YourGLS. Kufanele ungene usebenzisa igama lakho lomsebenzisi nephasiwedi bese ugcwalisa ifomu eliku-inthanethi ukuze uthumele umlayezo oqondile onombuzo, umbuzo noma isikhalazo.
Ungasibheka kanjani isimo sokuthumela ku-GLS?
Uma kwenzeka udinga yazi isimo sokuthunyelwa ngenkampani yezokuthutha i-GLS, ungangena kuwebhusayithi esemthethweni futhi ufinyelele indawo yokulandelela. Lapho, ngokufaka inombolo yokuthunyelwa kwakho, ungathola isimo nendawo kuye ngezikhathi ezahlukene iphakheji ngalinye elidlula kuzo kusukela ngesikhathi liphuma ehhovisi le-GLS lize lifike lapho liya khona. Ukuthi uyilindile ukuthi ifike, noma uyithumele.
Kuzo zonke izimo, ukuhlola lolu lwazi kwenziwa ngokushesha, ngokuqondile ku-inthanethi futhi ngemizuzwana bazokutshela ukuthi iphakheji ikuphi. Uma kuphakama imibuzo, ungasebenzisa oxhumana nabo ezinkundleni zokuxhumana noma isevisi yocingo ukuze uxazulule noma iyiphi inkinga.
Indlela entsha, i-WhatsApp eqondile
Muva nje, i-GLS imemezele i ukufakwa kokusekelwa kwe-WhatsApp. Oxhumana naye ozenzakalelayo futhi oqondene nawe ukuze aphathe ukulandelela ukuthunyelwa njengokungathi kuyingxoxo ngodumile uhlelo lokusebenza lwemiyalezo esheshayo. Ngalolu hlelo lokusebenza ungathola ulwazi olufanele mayelana nokulethwa, usuku olulinganiselwe kanye nezinketho zokuphatha. Konke nge-bot ezenzakalelayo ezovumela ukulethwa ukuthi kuqondiswe kabusha endaweni eseduze nezinye izinketho uma kudingeka. I-GLS ibuyekeziwe futhi inikeza ezinye izindlela zokuqhubeka nokunikeza izinketho nokunakekelwa kwekhwalithi kubasebenzisi.
Ngalezi zindlela ezahlukene, Okuhlinzekwa yi-GLS ukunaka okuqondile kanye nokuphendula imibuzo ehlukene yabasebenzisi.. Ezinye izindlela zinezikhathi zokuphendula ezimfushane, kanti ezinye zingase zibe nokubambezeleka okude.