I-Megacable, yinkampani esebenza eMexico, itholakala ezifundazweni eziningi nakomasipala. Imikhiqizo enayo iwuphawu lwamathelevishini, ukuxhumana ngocingo ne-inthanethi. Kungenzeka ukuthi phakathi kwezigidi zababhalisile inkampani enazo, kukhona abambalwa abafuna ukwazi ukuthi bangayithola kanjani Isimo se-akhawunti ye-Megacable. Ulwazi mayelana nalo luzonikezwa kulesi sihloko.
Isitatimende se-akhawunti ye-Megacable
IMegacable Holdings, yinkampani eseMexico. Njengamanje, le nkampani ezimele yezokuxhumana inikeza imisebenzi yayo kubantu baseMexico abaningi, cishe komasipala abangama-300 ezifundazweni ezingama-25.
Kumele kushiwo ukuthi le nkampani ingumnikazi wesiteshi somculo "Ividiyo Rochela" kusukela ngo-1998 futhi iphethe "i-Mega Canal", isiteshi esinikeza izindaba kubabukeli kuyo yonke indawo yaseMexico.
Yiziphi izinsizakalo ezinikezwa yi-Megacable?
Inkampani enezinhlobonhlobo zemisebenzi endaweni yonke yaseMexico, njenge:
- I-TV.
- Ucingo.
- Inthanethi
ithelevishini esebenzisanayo. Yaqala njengekhebula likamabonakude, futhi yaba yidijithali eminyakeni emine phakathi nekhulu, ngomshini obizwa ngokuthi “kuqoshwe ikhodir”. Futhi, phakathi kwezinketho enazo, kunohlelo olubizwa nge-Xview, oluvumela abalubhalisele ukuthi basebenzise omakhalekhukhwini babo ukubuka izinhlelo ezithile.
Internet. Ihlinzeka ngemisebenzi ye-inthanethi enesivinini esihlukile, eqala ku-20 mbps ukuya ku-100 mbps. Awukho umkhawulo enanini lamadivayisi afuna ukuxhuma kunethiwekhi.
I-Telephony. Ivumela iklayenti ukuthi lixhumane ngezingcingo zendawo noma kwamanye amazwe, iwukusetshenziswa okulinganiselwe (izindleko ezengeziwe zenzelwe ukusetshenziswa).
I-Subway Carrier. Ngokukhethekile ekusebenzeni kwe-Megacable, umgomo ukuhlinzeka ngemisebenzi yekhwalithi emikhakheni yebhizinisi. Imigqa yayo eyimfihlo yedijithali nokuxhumeka kwe-ethernet kungekhebula lenkampani le-fiber optic.
I-MCM. Ngezinhlelo zokuxhumana zezinkampani ezincane nezinkulu. Kuyinkonzo elinganiselwe, itholakala kuphela eGuadalajara, eMexico City naseMonterrey.
I-Publicidad. Inkampani ye-Megacable nayo inokusebenzisa ukukhangisa noma izinhlelo ezinamanani amahle.
Ungabhalisa kanjani ku-akhawunti ye-Megacable?
Uma othile enentshisekelo yokubhalisela i-akhawunti nale nkampani, imfuneko ayicelayo ukuthi abe nekheli le-imeyili elisetshenziswayo futhi anikeze lonke ulwazi aludingayo ngesikhathi kwenziwa inkontileka.
Ngolwazi olunikeziwe, lo muntu usevele efakiwe kusizindalwazi samakhasimende enkampani. Uma ikhasimende lesikhathi esizayo lifuna isevisi yethelevishini, ngemva kokwenza inkontileka, lizonikezwa i-decoder angaqala ngalo ukujabulela uhlelo olunikezayo, konke lokhu njengezinhlelo ezishibhile futhi ezingenamkhawulo.
Ngemuva kokubambisana, kufanele wenze inkokhelo, uma ufuna ukuqala ukuthola isignali evela enkampanini.
Hlola Isimo Se-akhawunti
Uma iklayenti lifuna ukucela umlando we-akhawunti, kufanele lenze izinyathelo ezimbalwa. Kufanele uqale uye kuwebhusayithi yenkampani.
Inketho yokukhipha isitatimende se-akhawunti ye-Megacable iyafunwa, ukuze uyigcine kukhompuyutha. Kunketho ye-akhawunti yesheke, kunezinketho ezimbalwa:
- Inombolo ye-akhawunti yobhalisile. Inezinombolo eziyishumi. Ngenombolo yekhasimende, ungabheka idethi yokukhokha kanye nenombolo yocingo. Izinhlelo enazo nalokho elikuqukethe.
- Inani lomthethosivivinywa wenkathi okungesikhathi sesitatimende.
- Izikweletu ezingase zibe nazo iklayenti, uma kuyisimo leso.
- Izindawo ongaya kuzo ukuze ukhokhe izinhlangano onazo nenkampani. Ezweni laseMexico kunamahhovisi okukhokha angaphezu kuka-20.000.
Amahhovisi esevisi
Inkampani yezokuxhumana inezindawo ezingapheli lapho inaka umsebenzisi kuyo yonke indawo yaseMexico. Izikhungo ezinkulu zesevisi zitholakala edolobheni laseGuadalajara, eJalisco. Ngaphezu kwalokho, ngezivumelwano, kunamahhovisi lapho ungakhansela khona inkokhelo yanyanga zonke yohlelo olusebenzisayo.
Izikhungo zosizo zisebenza kusukela ngoMsombuluko kuya kuLwesihlanu, ziqala ngo-8 ekuseni zivulwe kuze kube u-8 ebusuku.
Indlela yokuxhumana?
Uma kudingekile ukuthintana nezikhungo zenkampani, kungaba ukwenza isimangalo esithile, inkinga noma umbuzo nje, kunezinombolo zocingo ozohanjelwa ngazo ngokufudumele:
- I-Megacable Guadalajara: +52 (33) 9690 0000.
- Ukuxhumana emadolobheni alandelayo: Veracruz, León City, Puebla, Uruapan, Toluca and Durango: 690.
- Ngaphezu kwalokho, kunokuxhumana okuku-inthanethi lapho ungaxhumana khona nomsebenzisi, kanye nenombolo yesevisi yamakhasimende: 01800 9690 0000.
Uma Kunezinkinga Zokuxhumana?
Uma kunenkinga ngemishini yenkampani, kungase kudingeke ukuba ucele uchwepheshe, ngakho-ke kungcono ukwenza ucingo esikhungweni sesevisi esiboniswe ngenhla.
Ngaphambi kokushaya ucingo kuhle ukuhlola ukuxhumana nezintambo ezinazo zonke izinto zokusebenza nokuthi zihamba ngendlela efanele yini.
Kufanele kubhekwe ukuthi avulwe ngendlela efanele, ukuthi anesiginali ye-inthanethi uma kunjalo. Uma okungenhla kungasebenzi, kuyanconywa futhi: hlola ikhebula lemodemu, ukuthi isesimweni esiphelele futhi iziphetho zenza uxhumano oluhle.
- Qinisekisa ukuthi izintambo zikagesi zithola amandla, futhi ziwaphethe ngesikhathi esifanayo.
- Yenza Inqubo yokusetha kabusha Imodemu Yekhebula:
- Into yokuqala okufanele uyenze ukunqamula ikhebula kumodemu.
- Ivale bese ukhipha zonke izintambo eziyinika amandla kagesi.
- Kufanele ulinde okungenani imizuzu emihlanu ngaphambi kokuqala kabusha imodemu.
- Ngokushesha, ukuhlolwa kungenziwa ukuze kubonakale ukuthi kuyasebenza yini.
Izinkinga Zocingo
Uma iphutha litholakala ocingweni lwenkampani, into yokuqala okufanele yenziwe ukuqinisekisa ukuthi ikhebula lixhunyiwe. Le ntambo kufanele itholakale ekuxhumekeni kwembobo 1 futhi i-adaptha yamandla nayo kufanele ihlolwe.
Kubalulekile futhi ukuhlola isitatimende se-akhawunti ye-Megacable, ukuze uqiniseke ukuthi azikho izikweletu.
Uma unekhompyutha enamabhethri, asesimweni esihle.
Hlola ukuthi unethoni yini, bese uzama ukudayela inombolo ehlukile kunale oyidayelayo.
izinkinga zethelevishini
Ekhasini le-inthanethi, inkampani ifake imiyalelo yokubamba iqhaza lapho ongaxazulula khona noma yibuphi ubunzima ongase ube nabo ekufakeni ukubuka umabonakude, njengokuthi:
- Uhlelo lwesilawuli kude.
- Imibuzo evame ukubuzwa kanye nezimo ezithile.
- Usizo Ngesidingo.
- Uzihlela kanjani iziteshi zikamabonakude.
- Ukuxhumana kwezisetshenziswa.
- Izincwadi zemishini yedijithali.
- Izilungiselelo zokulawula kwabazali.
Lapho ushaya ucingo lokucela usizo lobuchwepheshe, abasebenzi benkonzo yamakhasimende bazocela inombolo yenhlangano, bagcwalise imininingwane ngegama nesibongo kanye nedolobha. Isevisi yezobuchwepheshe izoxhumanisa neklayenti isikhathi esifanele sokuvakashela nokubuyekeza konke ukufakwa kanye nemishini, ngaphezu kwalokho, abasebenzi bazohlala bekhona lapho udinga ukuxazulula inkinga.
Yiziphi izinzuzo zokuba i-Megacable Client?
Yinkampani enakekelwa obhalisile ngamunye futhi ihlale yazi ukuthi ayikho inkinga ngokufakwa. Lapho umuntu esevele ehlanganisa iqembu lababhalisile, banokuthokozela kwezinsizakalo ezahlukahlukene, izinhlelo, ngenhloso yokuthuthukisa intengo nokuzijabulisa.
Njengoba kuyinkampani ecabanga ukuthi inkulu, futhi ikhula usuku nosuku, inhlokodolobha yayo iya ngokuya ikhula. Nale mali engenayo iza nentuthuko, ukuvuselela ubuchwepheshe, imishini nokunye. Ngaleyo ndlela nenani lababhalisile lizokhula. Futhi ngaso sonke isikhathi isevisi izoba ngcono.
Izindatshana ongazithakasela:
Thola Ungadivosa kanjani e-United States
Hlola Izidingo Zokushada Ngokukhululekile eMexico
Ikhadi Lomngcele: Imibuzo ejwayelekile ukubuzwa