Namuhla, cishe wonke umuntu uthenga njalo ku-inthanethi, njengoba kuyinto esiyibheka njengejwayelekile futhi enokwethenjelwa ngokuphelele ezimpilweni zethu zansuku zonke. Nakuba kwakunosuku, ekuqaleni kokuthenga ku-inthanethi, lapho kwakujwayelekile ukuqapha kakhudlwana ngalo mkhuba, namuhla kulula kakhulu ukwenza izinqubo zalolu hlobo.
Nokho, akufanele sikuyeke lokhu kuqapha futhi sithenge noma yini ku-inthanethi, njengoba lokhu kuhilela ukubeka ikhadi lethu lesikweletu noma kuphi, futhi asifuni noma ubani abe nalolu lwazi. Kungenxa yalokho Ezinye izindlela ezifana ne-PayPal ziyasisiza kulezi zimo, ngakho ukwazi ukuthi ungaxhumana kanjani nazo kubalulekile.
Kuso sonke lesi sihloko, sizochaza isinyathelo ngesinyathelo ukuthi ungaxhumana kanjani ne-PayPal, noma ngabe yisiphi isizathu esifuna ukuxhumana nabo. Sizophinde sibuyekeze kancane ukuthi kungani kufanele sisebenzise izindlela zokukhokha njengalena esinikezwa yi-PayPal, ukuze siqhubeke sivikele idatha yethu yezezimali uma kungenzeka, futhi sivikele ama-akhawunti ethu namalungelo njengabathengi.
Ngakho-ke, Uma ufuna ukwazi ukuthi uthintana kanjani ne-PayPal, ngaphandle kokubambezeleka futhi ngendlela esheshayo nelula, qhubeka ufunda ngoba lapha uzothola ukuthi kanjani.
Kuyini i-PayPal?
I-PayPal iyinkundla yokukhokha ye-inthanethi ehamba phambili emhlabeni wonke elawula ukuthengiselana nge-elekthronikhi nokudluliswa kwemali phakathi kwabasebenzisi, amabhizinisi nabathengisi abaku-inthanethi.. Yasungulwa ngo-1998, i-PayPal isishintshile yaba enye indlela evikelekile nelula ezindleleni zokukhokha zendabuko ezifana namakhadi esikweletu nawemali. Inkampani ivumela abasebenzisi ukuthi bakhe ama-akhawunti axhunywe emakhadini abo asebhange noma ama-akhawunti okuhlola, ngaleyo ndlela banikeze isendlalelo esengeziwe sokuphepha nobumfihlo emisebenzini.
Isici esihlukile se-PayPal sigxile ekuvikeleni umthengi nomthengisi. Usebenza njengomxhumanisi ekuhwebeni, efihla imininingwane yezezimali kubathintekayo. Lokhu kusiza ukunciphisa ingcuphe yokukhwabanisa futhi kunikeza abasebenzisi ukuzethemba lapho bethenga ku-inthanethi. Ukwengeza, i-PayPal inikeza izinsiza ezengeziwe, ezifana nekhono lokuthumela nokwamukela imali phakathi kwabangane, ukwenza izinkokhelo eziphindelelayo, nokunikela enhlanganweni esiza abampofu.
Inkundla isizuze ukuduma ngenxa yobulula bayo bokusetshenziswa, ukwamukelwa kwayo kabanzi emabhizinisini aku-inthanethi kanye nokuba khona kwayo kwamanye amazwe. Ngesixhumi esibonakalayo esinobungane, izinketho zokuphepha eziqinile kanye nenethiwekhi ebanzi yabasebenzisi, I-PayPal ibambe iqhaza elibalulekile ekuguquleni izinkokhelo zedijithali, libe yithuluzi eliyisisekelo ohlelweni lwezemvelo lwezentengiselwano ngogesi kanye nokuthengiselana nge-inthanethi.
Yiziphi izindlela engingaxhumana ngazo ne-PayPal?
Lapha sikushiya ngendlela enemininingwane kodwa efingqiwe, izindlela ezikhona zokuxhumana ne-PayPal:
Ikhasi Losizo:
- Finyelela "Isikhungo Sosizo" kusiphequluli kusuka kuwebhusayithi ye-PayPal.
- Ikhasi losizo litholakala amahora angu-24 ngosuku futhi linikeza izimpendulo zemibuzo evame ukubuzwa ehlelwa izigaba.
Esipheqululini:
- Iya "Esikhungweni Sosizo" kusuka kuwebhusayithi ye-PayPal.
- Thola izimpendulo zemibuzo evamile ehlelwe ngezigaba.
- Lesi sigaba sihlanganisa ulwazi lwemibuzo evamile, imihlahlandlela yosizo, isicelo se-PayPal, ukuthengiselana, izikhalazo, ukuqinisekiswa, phakathi kokunye.
Kuhlelo lokusebenza lwe-PayPal:
- Landa uhlelo lokusebenza kudivayisi yakho yeselula.
- Ngena ngemvume noma dala i-akhawunti.
- Ekhoneni eliphezulu kwesokudla, khetha "Izilungiselelo" bese "Usizo."
- Khetha okuthi “Xhumana ne-PayPal” bese ukhetha okuthi “Sithumelele i-imeyili.”
- Bhala umbuzo wakho kafushane futhi ngokuqondile.
I-Correo Electrónico:
- Xhumana ne-PayPal nge-imeyili ngokubhalela [i-imeyili ivikelwe].
- Sebenzisa isihloko esicacile futhi unikeze imininingwane enemininingwane ngenkinga yakho.
- Ungakwazi ukunamathisela amafayela ahlobene ukuze usekele umbuzo wakho.
Ngesikhungo Somlayezo noma Ingxoxo:
- Ngena ngemvume kuwebhusayithi ye-PayPal.
- Iya kokuthi “Usizo” bese kuthi “Isikhungo Somlayezo.”
- Qala umlayezo omusha ngokukhetha okuthi “Bhala” bese ukhetha isihloko sombuzo wakho.
- Nikeza ulwazi oluningiliziwe mayelana nenkinga yakho bese uthumela umlayezo.
Isikhungo Sokuxazulula:
- Finyelela ku-Resolution Center ukuze ubike izinkinga, ubuke amacala avuliwe noma avaliwe.
- Inikeza imininingwane mayelana nomsebenzi ohlobene nenkinga.
- Ungasesha ngedethi futhi uphathe izinkokhelo, uthole ukubuyiselwa kwemali nokunye okwengeziwe.
Ngefoni:
- Vakashela ingxenye ethi “Usizo” bese ukhetha okuthi “Shayela Isevisi Yekhasimende.”
- Uzonikezwa inombolo yocingo kanye nekhodi esebenza ihora elilodwa.
- Shayela inombolo ehambisanayo bese ulandela imiyalelo.
Ngezinkundla zokuxhumana:
- I-PayPal ikhona ku-Facebook, Twitter naku-YouTube.
- Ungalandela okuthunyelwe kwabo, uthumele imilayezo eyimfihlo futhi uthole ulwazi mayelana nezindaba.
- Khumbula ukuthi inkundla yezokuxhumana ingase ingabi yisiteshi esifaneleka kakhulu ezindabeni eziyinkimbinkimbi.
Inkundla yomphakathi:
- Hlola inkundla yomphakathi ye-PayPal.
- Thola izixazululo nezingxoxo mayelana nezinkinga ezivamile.
- Cela usizo kwabanye abasebenzisi nabanikeli.
Amahora Nemibandela:
- Isevisi yamakhasimende e-PayPal isebenza ngoMsombuluko kuya kuLwesihlanu kusukela ngo-09:00 a.m. kuya ku-19:30 p.m., NgeMigqibelo kusukela ngo-09:00 a.m. kuya ku-17:30 p.m., namaSonto kusukela ngo-10:00 a.m. kuya ku-18:30 p.m.
- Ingxenye ethi “Imibuzo Evame Ukubuzwa” kuwebhusayithi yabo inikeza izimpendulo zemibuzo eminingi evamile.
Xhumana Nomthengisi:
- Thola imininingwane yomthengisi esigabeni esithi "Imininingwane Yokuxhumana Nebhizinisi" sokwenziwe okuthile.
- Uma unezinkinga ngomthengisi, sebenzisa ulwazi olunikeziwe ukuze uxhumane naye.
Vula Ingxabano:
- Sicela uvule ingxabano phakathi kwezinsuku eziyi-180 kusukela ekukhokheni.
- Kusuka kuwebhusayithi noma kuhlelo lokusebenza, landela izinyathelo kokuthi "Isikhungo Sokuxazulula."
- Ngesikhathi sengxabano, ungashintshanisa imilayezo nomsebenzisi ohilelekile futhi, uma kunesidingo, uvule isimangalo.
Izikhalazo kanye Nokukhwabanisa:
- Bika imisebenzi engagunyaziwe noma izinkinga zokukhwabanisa usebenzisa "Isikhungo Sokuxazulula."
- Shintsha iphasiwedi yakho uma kwenzeka inkokhelo engagunyaziwe futhi ulandele izinyathelo zokuyibika ku-PayPal.
- I-PayPal izophenya futhi ikunikeze impendulo nge-imeyili zingakapheli izinsuku eziyi-10.
Lezi yizinketho ezihlukahlukene ezitholakalayo zokuxhumana ne-PayPal, ngayinye yakhelwe ukubhekana nezidingo nezimo ezihlukahlukene. Ngakho-ke, Uma unemibuzo mayelana nale ndlela yokukhokha, mhlawumbe ngenxa yokuthi unenqubo esalindile noma ngenxa yokuthi ucabanga ukuthi uzokhokha yini ngesevisi yabo, Ungangabazi ukuxhumana nabo nganoma iyiphi yezindlela ezishiwo.